lucky draw policy

The Lucky Draw campaign starts from 2023/11/09 to 2023/11/30.

Any online customer who makes a purchase on official website (https://crazybirdbike.fr) during the period,when your purchase any of our ebike, will be automatically entered into the lucky draw campaign.

Please note: any purchases made outside of the official website are not eligible.

Lucky Draw winners will be picked randomly and announced on official website deals page and Facebook page on 2023/12/4.

Any contact initiated by individuals claiming to be winners will not affect the random result of the draw. The final winners will ONLY be determined based on the official announcement. Winners' order number and encrypted email will be posted on official website (https://crazybirdbike.fr/), official Crazbird Facebook page(https://www.facebook.com/crazybirdbikefr/).

Lucky Draw winners will be contacted via our official email (service@crazybirdbike.com). If the potential winner cannot be reached within 3 business days after the date of the first attempt to contact them, an alternate winner may be selected.

First prize winners will be contacted via our official email (service@crazybirdbike.com) with a confirmation email.

Second prize winners will be contacted via official email (service@crazybirdbike.com) with an address confirmation email. Prizes will be shipped out for free within 14 days after address confirmation.

Third prize winners will be contacted via official email (service@crazybirdbike.com) with an address confirmation email. The coupon will be sent with Code type.

Crazybird will never ask winners to pay for any fee to redeem the Lucky Draw prize (including but not limited to shipping, tax, signature fee). Please double check any contact claiming to be from Crazbird with our official pages to avoid being a victim of fraud or scams.

Any winner announcements outside of official Crazbird website (https://crazybirdbike.fr/) official Crazbird Facebook page( https://www.facebook.com/crazybirdbikefr/) are fraudulent.

First Place Prize is selected at random based on the order, not the winner.

I.e. If a customer made two orders during the campaign period, and one of his/her orders was selected as the winning order, he/she would only be credited for that specific winning order. The second order that belongs to the same customer that was not selected as the winning order will not receive credit.

Eligibility for the Lucky Draw campaign offer is limited to:

Legal residents of French who are 18 years old or have reached the age of majority in their province of residence (whichever is greater) at the beginning of the Term. Purchases must be made at https://crazybirdbike.fr

Crazbird reserves the right to immediately revoke the prize offer from anyone deemed to be ineligible or to have violated any applicable rules, including these campaign Terms and Conditions and any terms or rules on the website.

Crazbird reserves the right to change or discontinue the campaign at any time.